Introduction to Leadership & Management
Our introduction to Leadership & Management covers the key skills that are required in the ever-changing world of work, the manager has to cope with even greater demands both in terms of his/her personal contribution and ability to communicate and manage people.
- Organising yourself
- Analysing your own management style
- Communicating effectively
- Motivating a team
- Selection and recruitment
- Using resources effectively
- Counselling and improving performance
- Understanding financial controls
- How to achieve greater performance
Who Will Benefit: Newly appointed, untrained, or practising managers from all disciplines and functions within a business who wish to become an effective manager whose abilities and efforts can be measured and which contribute to the profitability of the business.
Hot Air Management ....
A man in a hot air balloon realised he was lost. He reduced altitude and spotted a woman tending to the flowers in her garden. He descended a bit more and shouted, “Excuse me, can you help me, please? I promised a friend that I would meet him an hour ago but I don’t know where I am.”
The woman below replied, “You’re in a hot air balloon, hovering approximately 10 metres above the ground. You’re between 40 and 41 degrees north latitude and between 59 and 60 degrees west longitude.”
“You must be an accountant,” said the balloonist.
“I am,” replied the woman, “How did you know?”
“Well,” answered the balloonist, “everything you told me is technically correct but I have no idea what to make of your information and the fact is I’m still lost. Frankly, you’ve not been much help at all. If anything you’ve delayed my journey.”
“You must be in management,” said the woman.
“I am,” replied the balloonist, “but how did you know?”
“Well,” said the woman, “you don’t know where you are, or where you are going. You have risen to where you are, due to a large quantity of hot air. You made a promise, which you have no idea how to keep and you expect people beneath you to solve your problems. The fact is you are in exactly the same position you were in before we met? But somehow it’s now become my fault!”