Counselling Skills


If you believe people are a valuable resource in any organisation and managers are people who achieve results through others, then obtaining counselling skills will be a highly practical and long costing benefit. This course provides a realistic foundation for developing such skills which are readily applicable both at work and in one’s own personal life. This course encourages individuals to gain a better insight into themselves and also communicate with others in order to allow people to explore their own ideas and find their own solutions to a range of problems.

By the end of this course participants will be able to:-

  • Recognise individuals with concern which may be affecting their effectiveness at work.
  • Apply effective listening skills which will encourage the counsellors to explore their own thoughts.
  • Provide a trusting environment in which ideas can be discussed.
  • Use counselling as a valuable problem solving resource.

Who Will Benefit: Anyone who is responsible for managing staff or who is requested to develop the skill of being able to talk to others with the aim of helping to solve problems.

Counselling Skills ....

Many managers or other professionals will, at some point in their careers, find themselves in the role of a counsellor without having a true understanding of the concept of counselling or what the role of the manager in giving counselling entails.

First of all, there is a big difference between a professional counsellor and a person who uses some counselling skills as part of their role, the two roles should never be confused. A manager or HR professional may use some of the same techniques as that of a professional counsellor, but that is where the similarity ends. A professional counsellor is a highly trained individual who is able to use a different range of counselling approaches with their clients.

Management counselling is about giving support to employees who are struggling with problems that are affecting their work performance and helping them overcome them by giving the person tools and techniques to solve problems.

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