Our Policies and Proceedures

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During your visit to our web site you will encounter links to various other pages or web sites. Some of our links are to web sites such as Government information or our trading partners web sites. Beyond any point of exit from our web site we do not accept responsibility for the content, security or other perils you may encounter by visiting other web sites. Please treat all web site destinations with a degree of caution and ensure you have computer security software installed and enabled.


In the public area of our website we do not use ‘Cookies’ or any other tracking process. However, in the password restricted areas of our website we use a ‘functional cookie’ or sometimes called a 'session cookie'. It is a small file that is stored in the memory of your computer or handheld device and it stores a time and a file name. We use this ‘cookie’ to help the website ‘remember’ those two important pieces of information, the name of the file on our server and the time you started the questionnaire. As you move from question to question the ‘cookie’ tells our server where to store your answers and at the end of the questionnaire the cookie tells our server what time you started so it can work out how long it took you to complete all the questions. When you get to the end of the questionnaire the cookie file is read by our webserver and the cookie file in the memory of your computer is deleted. Whilst this cookie is an essential part of the process (our questionnaires wouldn't work without it), it does not at any time store any personal data.

Lean Manufacturing …

What is ‘Lean Manufacturing’?

Or often simply referred to as "lean", is a production philosophy that considers the expenditure of resources in any aspect other than the direct creation of value for the end customer to be wasteful, and thus a target for elimination.

In principle it is a process of management and work flow that makes obvious the waste in product, time, plant and other resources by having very precise systems of work and an in-depth process of standardization.

Its overarching aim is to produce a product or service at lowest cost and to a quality standard that the customer values and will pay for.

Shigeo Shingo is one of the founding fathers of the lean process with his pioneering work in the Toyota Production System.

We here at Focus are well versed in the provision of lean training programmes and can help you achieve either a qualification from the City & Guilds in Business Improvement Techniques (BITs) or provide a bespoke service.

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Tel: 01623 345110 Registered in England No. 3692700 All rights reserved.